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We also benefited from expert knowledge. Alpine Elements have accommodation in a number or ski resorts in France and Austria, and as our ski trip was early in the season in mid-December, they recommended we choose Tignes in France, which is one of the most snow-sure resorts in Europe.
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- Arrival and Departure.
With plentiful snow, quiet slopes, no lift queues, km of runs to choose from, and clear blue skies, Tignes was the perfect choice—read more about Tignes here. Alpine Elements arranged our flights as part of the package and we flew on an early morning Easyjet flight from London Gatwick to Geneva in Switzerland. As soon as we arrived a group of Alpine Elements staff greeted us and took us to our coach for the transfer to the resort. The coach had limited legroom, but it was warm and I slept most of the way on the three-hour journey to Tignes, waking occasionally to enjoy the views of snow-topped mountains and Alpine lakes.
The Alpine Elements rep came around towards the end of the journey to give us a welcome pack.
We were able to pick up our passes at the hotel reception that evening, saving us the journey to the ski resort office. When we arrived at Hotel Haut de Toviere in the Lavachet area of Tignes, we were expecting to wait ages to check-in, as they had a coach load of people to process.
Instead, as soon as we stepped into reception, one of the large team of staff took us straight to our room. No waiting and no paperwork to do, which made a nice change from our usual hotel arrivals.
We arrived at The spread included French bread, croissants, pain au chocolate, cake, fruit, tea and coffee with a view of the slopes from the restaurant. The other guests were a mix of mostly British couples and small groups of families and friends aged from their 20s to their 70s, plus one family with younger children. Our departure from the hotel was just as easy and efficient, despite the 4. We flew back to Gatwick from Grenoble on a chartered flight and the transfer was about the same length as from Geneva. We stayed in a double ensuite room with a balcony overlooking the mountains.
It was simple, clean and small with not much extra space around the bed, desk, wardrobe and one bedside table. The large windows meant there was lots of light, and I loved lying in bed and seeing icicles dripping down from our balcony and the ski slopes just beyond.
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The ensuite was simple but clean with a good hot shower that we appreciated after a day on the slopes. We would have liked a bath to ease our aching muscles, but some of the rooms do have them. Toiletries are minimal—just shower gel sachets—but you can request extras. Overlooking the restaurant is a bar and lounge for happy hour drinks which follows on nicely from afternoon tea with comfy seating for relaxing or chatting with other guests.
They were all young, friendly, and eager to please. All the staff were English, but this made communication very easy. Any issues we had were quickly sorted and they brought us extra pillows, soap, and a hair dryer when we requested them. At breakfast on the second morning we filled in a first impressions survey and all the small issues we raised were solved by the time we got back from the slopes that afternoon.
It was handy having someone available to ask about the best slopes and where to find the most snow. When one guest was injured they took him to the medical centre in the neighbouring village. We felt the staff would do whatever they could to make our stay as enjoyable as possible. A major advantage of coming on a package holiday with a company like Alpine Elements who have hotels and chalets in many resorts is that they were able to swap some guests who were booked into other resorts to Tignes as their original resort lacked snow.
If you travel independently you have no choice but to go ahead whatever the ski conditions. Hotel Haut de Toviere is a chalet hotel which means that most meals are provided including breakfast and afternoon tea every day and dinner six days a week. On the staff night off you have the opportunity to eat out at one of the many restaurants nearby. The food was excellent and we loved not having to cook for ourselves or go out into the cold night for dinner.
Each group was allocated a table in the restaurant for the week, and at breakfast we chose our dinner from the daily changing menu that included three starters and mains with at least one vegetarian option and two desserts. They can cater for dietary requirements and we were happy with the vegetarian options. Breakfast 8—9am included a continental spread of croissants, bread, fruit and cereal and a hot option that changed daily. Hot breakfasts during our week were a full English, pancakes, omelette, and scrambled eggs. From 4. A three-course dinner is served at 7. Our vegetarian starters were usually soup or a tart.